{"id":6632,"date":"2026-02-26T09:25:03","date_gmt":"2026-02-26T09:25:03","guid":{"rendered":"https:\/\/innkeeperminis.ro\/?page_id=6632"},"modified":"2026-02-26T09:49:34","modified_gmt":"2026-02-26T09:49:34","slug":"formular-retur","status":"publish","type":"page","link":"https:\/\/innkeeperminis.ro\/en\/formular-retur\/","title":{"rendered":"Formular retur"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6632\" class=\"elementor elementor-6632\">\n\t\t\t\t<div class=\"elementor-element elementor-element-200fa65 e-con-full e-flex e-con e-parent\" data-id=\"200fa65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2eaa089 elementor-widget elementor-widget-text-editor\" data-id=\"2eaa089\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><style>\n.return-form-page {<br \/>    width: 100%;<br \/>    padding: 60px 8%;<br \/>    box-sizing: border-box;<br \/>    font-family: Arial, sans-serif;<br \/>    line-height: 1.7;<br \/>    color: #2a2a2a;<br \/>}<\/p>\n<p>.return-form-page h1 {<br \/>    font-size: 36px;<br \/>    margin-bottom: 20px;<br \/>}<\/p>\n<p>.return-form-page .intro {<br \/>    font-size: 18px;<br \/>    margin-bottom: 35px;<br \/>}<\/p>\n<p>.return-form-page h2 {<br \/>    font-size: 24px;<br \/>    margin-top: 40px;<br \/>    margin-bottom: 15px;<br \/>}<\/p>\n<p>.return-form-page p {<br \/>    margin-bottom: 14px;<br \/>}<\/p>\n<p>.return-form-page ul,<br \/>.return-form-page ol {<br \/>    margin-left: 20px;<br \/>    margin-bottom: 25px;<br \/>}<\/p>\n<p>.return-form-page li {<br \/>    margin-bottom: 10px;<br \/>}<\/p>\n<p>.return-form-page .highlight {<br \/>    font-weight: 600;<br \/>}<\/p>\n<p>@media (max-width: 768px) {<br \/>    .return-form-page {<br \/>        padding: 40px 6%;<br \/>    }<\/p>\n<p>    .return-form-page h1 {<br \/>        font-size: 28px;<br \/>    }<\/p>\n<p>    .return-form-page h2 {<br \/>        font-size: 20px;<br \/>    }<br \/>}<br \/><\/style><\/p><div class=\"return-form-page\"><h1>Formular de retur<\/h1><p class=\"intro\">Sunt aici s\u0103 te ajut. Dac\u0103 ai nevoie s\u0103 returnezi un produs, completeaz\u0103 formularul de mai jos \u0219i m\u0103 ocup personal de restul pa\u0219ilor.<\/p><h4>Ce e bine s\u0103 \u0219tii:<\/h4><ul><li>Po\u021bi solicita returul \u00een termen de <span class=\"highlight\">14 zile calendaristice<\/span> de la primirea comenzii.<\/li><li>Produsul trebuie s\u0103 fie \u00een aceea\u0219i stare \u00een care l-ai primit, f\u0103r\u0103 urme de utilizare sau deterior\u0103ri.<\/li><li>Nu pot accepta colete trimise f\u0103r\u0103 completarea formularului sau colete expediate cu ramburs.<\/li><\/ul><h4>Cum decurge procesul:<\/h4><ol><li>Completezi formularul de retur.<\/li><li>\u00ce\u021bi trimit pe e-mail toate detaliile necesare.<\/li><li>Ambalezi produsul cu grij\u0103, astfel \u00eenc\u00e2t s\u0103 fie protejat pe durata transportului.<\/li><li>Organizez eu ridicarea coletului prin curierul partener.<\/li><\/ol><p><span class=\"highlight\">Costul transportului:<\/span><br \/>\u2022 Retur standard \u2192 costul este suportat de tine.<br \/>\u2022 Produs defect sau eroare de livrare \u2192 suport eu costul transportului.<\/p><p>Dup\u0103 ce primesc produsul \u0219i \u00eel verific, voi procesa rambursarea conform politicii de retur.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ca0688 elementor-widget elementor-widget-shortcode\" data-id=\"4ca0688\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"forminator-ui forminator-custom-form forminator-custom-form-6630 forminator-design--default forminator-enclosed forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-6630\" data-uid=\"6a239291aa209\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-6630\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-6630 forminator-design--default forminator-enclosed forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"6630\"\n\t\t\t\tenctype=\"multipart\/form-data\" data-color-option=\"theme\" data-design=\"default\" data-grid=\"enclosed\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"6a239291aa209\" action=\"\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"name-2\" class=\"forminator-field-name forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-name-2_6a239291aa209\" id=\"forminator-field-name-2_6a239291aa209-label\" class=\"forminator-label\">Prenume <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-2\" value=\"\" placeholder=\"\" id=\"forminator-field-name-2_6a239291aa209\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-name-1_6a239291aa209\" id=\"forminator-field-name-1_6a239291aa209-label\" class=\"forminator-label\">Nume <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1\" value=\"\" placeholder=\"\" id=\"forminator-field-name-1_6a239291aa209\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_6a239291aa209\" id=\"forminator-field-email-1_6a239291aa209-label\" class=\"forminator-label\">Adres\u0103 de email <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"\" id=\"forminator-field-email-1_6a239291aa209\" class=\"forminator-input forminator-email--field\" data-required=\"true\" aria-required=\"true\" autocomplete=\"email\" \/><\/div><\/div><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_6a239291aa209\" id=\"forminator-field-phone-1_6a239291aa209-label\" class=\"forminator-label\">Telefon <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"\" id=\"forminator-field-phone-1_6a239291aa209\" class=\"forminator-input forminator-field--phone\" data-required=\"1\" aria-required=\"true\" autocomplete=\"off\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"name-3\" class=\"forminator-field-name forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-name-3_6a239291aa209\" id=\"forminator-field-name-3_6a239291aa209-label\" class=\"forminator-label\">Num\u0103r comand\u0103 <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-3\" value=\"\" placeholder=\"\" id=\"forminator-field-name-3_6a239291aa209\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><div id=\"name-4\" class=\"forminator-field-name forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-name-4_6a239291aa209\" id=\"forminator-field-name-4_6a239291aa209-label\" class=\"forminator-label\">Num\u0103r factur\u0103<\/label><input type=\"text\" name=\"name-4\" value=\"\" placeholder=\"\" id=\"forminator-field-name-4_6a239291aa209\" class=\"forminator-input forminator-name--field\" aria-required=\"false\" autocomplete=\"name\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"name-5\" class=\"forminator-field-name forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-name-5_6a239291aa209\" id=\"forminator-field-name-5_6a239291aa209-label\" class=\"forminator-label\">Cont bancar pentru returnarea contravalorii comenzii <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-5\" value=\"\" placeholder=\"\" id=\"forminator-field-name-5_6a239291aa209\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"date-1\" class=\"forminator-field-date forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-date-1-picker_6a239291aa209\" id=\"forminator-field-date-1-picker_6a239291aa209-label\" class=\"forminator-label\">Data comenzii <span class=\"forminator-required\">*<\/span><\/label><div class=\"forminator-input-with-icon\"><span class=\"forminator-icon-calendar\" aria-hidden=\"true\"><\/span><input autocomplete=\"off\" type=\"text\" size=\"1\" name=\"date-1\" value=\"\" placeholder=\"\" id=\"forminator-field-date-1-picker_6a239291aa209\" class=\"forminator-input forminator-datepicker\" data-required=\"1\" data-format=\"dd-mm-yy\" data-restrict-type=\"\" data-restrict=\"\" data-start-year=\"1926\" data-end-year=\"2126\" data-past-dates=\"enable\" data-start-of-week=\"1\" data-start-date=\"\" data-end-date=\"\" data-start-field=\"\" data-end-field=\"\" data-start-offset=\"\" data-end-offset=\"\" data-disable-date=\"\" data-disable-range=\"\" \/><\/div><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"name-6\" class=\"forminator-field-name forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-name-6_6a239291aa209\" id=\"forminator-field-name-6_6a239291aa209-label\" class=\"forminator-label\">Produs returnat <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-6\" value=\"\" placeholder=\"\" id=\"forminator-field-name-6_6a239291aa209\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_6a239291aa209\" id=\"forminator-field-textarea-1_6a239291aa209-label\" class=\"forminator-label\">Motivul return\u0103rii produsului<\/label><span id=\"forminator-field-textarea-1_6a239291aa209-description\" class=\"forminator-description\"><span data-limit=\"180\" data-type=\"characters\" data-editor=\"\">0 \/ 180<\/span><\/span><textarea name=\"textarea-1\" placeholder=\"\" id=\"forminator-field-textarea-1_6a239291aa209\" class=\"forminator-textarea\" style=\"--forminator-textarea-min-height:140px;\" maxlength=\"180\" ><\/textarea><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"upload-1\" class=\"forminator-field-upload forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-upload-1_6a239291aa209\" id=\"forminator-field-upload-1_6a239291aa209-label\" class=\"forminator-label\">\u00cencarc\u0103 documente<\/label><div class=\"forminator-multi-upload\" data-element=\"upload-1_6a239291aa209\"><input type=\"file\" name=\"upload-1[]\" id=\"forminator-field-upload-1_6a239291aa209\" class=\"forminator-input-file forminator-field-upload-1_6a239291aa209-6630\" multiple=\"multiple\" data-method=\"ajax\" data-size=\"134000000\" data-size-message=\"Maximum file size allowed is 134 MB. \"><div class=\"forminator-multi-upload-message\" aria-hidden=\"true\"><span class=\"forminator-icon-upload\" aria-hidden=\"true\"><\/span><p>Drag and Drop (or) <a class=\"forminator-upload-file--forminator-field-upload-1_6a239291aa209\" href=\"#\" onclick=\"return false;\">Choose Files<\/a><\/p><\/div><\/div><ul class=\"forminator-uploaded-files upload-container-upload-1_6a239291aa209\"><\/ul><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"checkbox-1\" class=\"forminator-field-checkbox forminator-col forminator-col-12\"><div role=\"group\" class=\"forminator-field required\" aria-labelledby=\"forminator-checkbox-group-forminator-field-checkbox-1-6a239291aa209-label\"><label id=\"forminator-field-checkbox-1-1-6a239291aa209-label\" for=\"forminator-field-checkbox-1-1-6a239291aa209\" class=\"forminator-checkbox\" title=\"Sunt de acord cu prelucrarea datelor personale conform Politicii de Confiden\u021bialitate a magazinului \u0219i am citit \u0219i am \u00eenteles Politica de Retur\"><input type=\"checkbox\" name=\"checkbox-1[]\" value=\"one\" id=\"forminator-field-checkbox-1-1-6a239291aa209\" aria-labelledby=\"forminator-field-checkbox-1-1-6a239291aa209-label\" data-calculation=\"0\"   data-hidden-behavior=\"zero\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Sunt de acord cu prelucrarea datelor personale conform Politicii de Confiden\u021bialitate a magazinului \u0219i am citit \u0219i am \u00eenteles Politica de Retur<\/span><\/label><\/div><\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\">Submit<\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"a2ec0abe05\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/6632\" \/><input type=\"hidden\" name=\"form_id\" value=\"6630\"><input type=\"hidden\" name=\"page_id\" value=\"6632\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/innkeeperminis.ro\/en\/formular-retur\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"forminator-multifile-hidden\" class=\"forminator-multifile-hidden\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Formular de retur Sunt aici s\u0103 te ajut. Dac\u0103 ai nevoie s\u0103 returnezi un produs, completeaz\u0103 formularul de mai jos \u0219i m\u0103 ocup personal de restul pa\u0219ilor. Ce e bine s\u0103 \u0219tii: Po\u021bi solicita returul \u00een termen de 14 zile calendaristice de la primirea comenzii. Produsul trebuie s\u0103 fie \u00een aceea\u0219i stare \u00een care l-ai [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6632","page","type-page","status-publish","hentry"],"blocksy_meta":{"has_hero_section":"disabled","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"_links":{"self":[{"href":"https:\/\/innkeeperminis.ro\/en\/wp-json\/wp\/v2\/pages\/6632","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innkeeperminis.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/innkeeperminis.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/innkeeperminis.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/innkeeperminis.ro\/en\/wp-json\/wp\/v2\/comments?post=6632"}],"version-history":[{"count":0,"href":"https:\/\/innkeeperminis.ro\/en\/wp-json\/wp\/v2\/pages\/6632\/revisions"}],"wp:attachment":[{"href":"https:\/\/innkeeperminis.ro\/en\/wp-json\/wp\/v2\/media?parent=6632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}