Free shipping within Romania on orders over 300 lei€57,36
FAQ
What material are the miniatures made from?
The miniatures are printed from PLA, a type of safe, rigid, and stable plastic commonly used in 3D printing. The material provides strength and durability, making it suitable for handling and tabletop gaming.
How are the miniatures printed?
The miniatures are 3D printed using FDM (Fused Deposition Modeling) technology, a method in which the model is built layer by layer. The characteristic layer lines of 3D printing may be visible, but each miniature is checked and hand-finished so that the final product is as clean as possible and ready for use on the gaming table.
Are there any imperfections in the printing process?
Yes, FDM printing produces small layer lines, and their size may vary slightly. The lines are slightly visible, and the miniatures are not 4K prints, so very fine details may not come out perfectly. I inspect and post-process each miniature manually, but there may be small variations that do not affect their quality for gaming or collecting.
Are the miniatures fragile?
The miniatures are durable and suitable for gameplay and frequent handling. However, very fine details, such as thin weapons or tails, should be handled with care to avoid accidental breakage.
Do the miniatures come assembled?
Yes, all miniatures on the website come fully assembled and ready to use, with no need for gluing or assembly.
What is the scale of the miniatures?
Most miniatures are in 28–32 mm scale, standard for tabletop games such as D&D. “Medium” sized models have a 25 mm (1 inch) base, compatible with the grid used in most RPGs.
Do the miniatures come pre-painted?
No, all miniatures are delivered unpainted and unprimed.
Can the miniatures be painted?
Yes! The material used allows painting in any colors and styles. For best results, we recommend applying a primer coat first. Then you can paint them exactly as you wish, to customize them and make them unique on the gaming table.
Can I order a custom miniature?
I do not create fully custom models and I do not design models from scratch based on a description. The available miniatures are those listed on the website or those I can source through my collaborators.
Can I request modifications to an existing model?
No, the models cannot be modified. The miniatures are printed according to the original design, without changes to weapons, pose, or other details.
I am looking for a miniature that is not on the website. What can I do?
If you have a miniature in mind that is not listed on the website, send me a message. I will check whether I can source and print it, depending on availability and licensing. I cannot promise that every model will be possible, but I am open to requests.
Are the miniatures safely packaged?
Yes. Each miniature is carefully packaged to ensure it is protected during transport and arrives safely to you.
How long does it take for my order to arrive?
I try to keep a stock of miniatures ready so orders can be shipped as quickly as possible, but some miniatures in your order may need to be printed after the order is placed. Because of this, I need 1–3 business days for processing (printing, quality checking, and packing) before shipping. Once the parcel has been shipped, delivery takes approximately 2–3 business days within Romania or 3–8 business days for international orders, depending on the destination country. During busy periods, processing may take a little longer, but I always do my best to ship orders as quickly as possible.
Can I pick up my order in person?
Yes! If you're in Cluj-Napoca or passing through the area, you can choose free personal pickup near VIVO Mall. At checkout, simply select the personal pickup option and I'll contact you to arrange the details.
Do you ship outside Romania?
Yes, I ship internationally via DPD to several countries across Europe. Shipping costs vary depending on the destination and are automatically displayed at checkout. I know that some shipping rates may seem high, but they are set by the courier, and as a small business, I don't have access to preferential rates. I pass on the exact shipping cost I pay, without adding any markup. For the list of countries I ship to and the corresponding shipping costs, click here.
Can I pay cash on delivery?
Cash on delivery is available for orders delivered by courier both in Romania and in several EU countries. If you don't see the cash on delivery option at checkout, it means that your order is being delivered to a country where couriers do not allow this payment method, or you have selected personal pickup in Cluj-Napoca. In these situations, you can pay online by card or via bank transfer.
Do you have licenses for the models you sell?
Yes, all the models I sell on the website are either purchased with a commercial license or created by me. This way, you can be sure that every miniature is legal and ready for sale.
